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Job Profile

Field Calibration and Repair Technician

Job Number: 19257

Job Description

Our client in RTP is seeking a Field Calibration and Repair Technician for their team in a direct hire capacity. This position reports to the Service Manager or Branch Office Lead and is responsible for calibrating, troubleshooting, repairing and installing all equipment both in-house and at customer sites. Field travel requirements are up to 75%. Troubleshoot and repair to board level and limited component level repair when required. Service, calibrate and repair electro-mechanical equipment and misc. types of laboratory equipment. Interface with customers for both sales and service in person, in writing, and on the phone.

Job Responsibilities

  • Perform repairs and calibrations on various nuclear and non-nuclear precision measuring devices.
  • Communicates service capabilities to customers.
  • Calls on prospective and long-term customers to sell additional services and service contracts.
  • Meets turnaround and overall service goals.
  • Works with team leaders to ensure the key measures are being achieved.
  • Provide customer service support.
  • Perform shipping and receiving functions for equipment serviced.
  • Be willing to cross-train and learn other skills.
  • Provide training to customers on service and calibration as required.
  • Works closely with Production Department personnel and assists with production calibration as needs require.
  • Other duties as assigned

Other Requirements

  • 2 year Technical Degree or equivalent work experience
  • Sales and Customer Service experience.
  • Must be able to lift 45 pounds.
  • Must have excellent organizational and interpersonal skills, and be self-motivated.
  • Must be willing to attend additional training as required and offered.
  • Must have working knowledge of Microsoft Windows-based applications.
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