Greene Resources

Give us a call: 800-784-9619

Job Profile

Data Collection Specialist

Job Number: 19288

Job Description

Imagine a career with one of the top research institutions in the world, where you would be an integral part of accomplishing the organization’s mission to improve the human condition in over 40 countries. A Data Collection Specialist will collect data from doctors, hospitals, long-term care institutions and home care agencies. Work hours will be Monday to Friday, 8:45 a.m. – 5:15 p.m. in a call center located in North Raleigh.

Job Responsibilities

  • Identify the correct point of contact for each doctor, hospital or medical provider to be contacted
  • Communicate to participants the importance of the survey and why their participation is valuable
  • Contact medical providers to discuss patient’s eligibility for the survey
  • Send and confirm receipt of authorization forms to provider before collecting data
  • Extract and enter relevant medical and financial information into a database
  • Complete all forms related to the survey
  • Abstraction of medical records

Education Requirements

  • HS Diploma or GED required
  • Post-secondary education preferred
  • Two years of relevant work experience or an equivalent combination of education, training, and experience

Other Requirements

  • Effective business-to-business telephone etiquette, inflection and communication skills
  • Establish and maintain positive working relationships with supervisors and co-workers
  • Effective interpersonal and verbal communication skills, above average vocal presentation, problem-solving skills and data management skills
  • Ability to interact comfortably with a variety of people
  • Perform data entry tasks and toggle between screens while speaking on the phone

Additional Information

  • Certification or work experience within a health information technology department, hospital billing department, medical billing service, health insurance organization and/or working in any type of medical provider setting (doctor's office, home health agency, etc.)
  • Related work experience contacting, interviewing, and/or negotiating with business establishments, service providers and other professional personnel

Other Information

  • The Data Collection Specialist position is an excellent opportunity for someone who is interested in impacting the human conditions around the world. To learn more about how to get started, email your resume to resumes@hrdirections.net. We look forward to learning more about you.