Per Diem
Short-term coverage for call-outs and volume spikes
Fast support for absences and surges
Flexible shift-to-shift coverage
Ready-to-work agents when you need them
CALL CENTER
Call Center Staffing That Keeps Every Call Covered
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Trusted by Contact Centers Across the Region
Thousands
Of call center placements made
Long-term
Partnerships with contact centers
Consistent
Coverage across every shift
Understaffed Queues Cost You Customers
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Call center and customer service teams face constant challenges:
Hard-to-fill bilingual and specialized roles
High turnover and attendance issues
Coverage gaps across shifts and seasonal peaks
Pressure to hit service level, handle time, and quality targets
When the floor is short-staffed, hold times climb and customer satisfaction suffers.
A Better Way to Staff Your Contact Center
Greene Resources, powered by Array, delivers reliable, high-performing call center teams through a system built to identify, amplify, and coordinate talent.
Identify
We source and screen candidates for customer-facing environments — matching communication skills, systems experience, and reliability to your program.
Amplify
Our agents are trained, coached, and supported to show up, stay engaged, and perform from their very first call.
Coordinate
We manage onboarding, schedule adherence, attendance, and performance — keeping your floor fully staffed.
Call Center Staffing Built for Your Needs
Flexible engagement models to match your call volume and shift demands
Contract Staffing
Ongoing support for programs, campaigns, and seasonal ramps
Dedicated, reliable agents
Scales with seasons and call volume
Contract-to-hire options
Direct Hire
Permanent placements for agents, team leads, and supervisors
Pre-screened, precision-fit candidates
Skills, service, and culture alignment
Faster, more reliable hiring cycles
Call Center Roles We Staff
Customer Service Representatives
Inbound & Outbound Sales
Technical & Help Desk Support
Collections & Billing Specialists
Team Leads & Supervisors
Better Staffing. Better Service.
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Outcomes:
Faster time-to-fill for open seats
Reduced turnover and absenteeism
Consistent coverage across shifts
Stronger service levels and customer satisfaction
We don’t just fill seats — we help your contact center perform.
Real People. Real Results.
I needed a customer service job that would give me experience in a professional office environment. Greene Resources helped me find an assignment where I handled customer inquiries, updated account information, and followed up on requests. The position wasn't exactly what I had done before, but the responsibilities were explained clearly enough for me to decide it was a good fit. I've since become more confident handling several customer requests at once.
James Noe
I wanted to move into a more structured office environment and needed experience beyond the basic clerical work I'd done previously. The assignment I received included maintaining records, organizing documents, responding to emails, and helping with scheduling. Those responsibilities gave me more practical office experience than I had before. It also helped me figure out which administrative tasks I enjoy most.
Peggy Kinsey
I needed a customer service job that would give me experience in a professional office environment. Greene Resources helped me find an assignment where I handled customer inquiries, updated account information, and followed up on requests. The position wasn't exactly what I had done before, but the responsibilities were explained clearly enough for me to decide it was a good fit. I've since become more confident handling several customer requests at once.
James Noe
I wanted to move into a more structured office environment and needed experience beyond the basic clerical work I'd done previously. The assignment I received included maintaining records, organizing documents, responding to emails, and helping with scheduling. Those responsibilities gave me more practical office experience than I had before. It also helped me figure out which administrative tasks I enjoy most.
Peggy Kinsey
I needed a customer service job that would give me experience in a professional office environment. Greene Resources helped me find an assignment where I handled customer inquiries, updated account information, and followed up on requests. The position wasn't exactly what I had done before, but the responsibilities were explained clearly enough for me to decide it was a good fit. I've since become more confident handling several customer requests at once.
James Noe
I wanted to move into a more structured office environment and needed experience beyond the basic clerical work I'd done previously. The assignment I received included maintaining records, organizing documents, responding to emails, and helping with scheduling. Those responsibilities gave me more practical office experience than I had before. It also helped me figure out which administrative tasks I enjoy most.
Peggy Kinsey
I needed a customer service job that would give me experience in a professional office environment. Greene Resources helped me find an assignment where I handled customer inquiries, updated account information, and followed up on requests. The position wasn't exactly what I had done before, but the responsibilities were explained clearly enough for me to decide it was a good fit. I've since become more confident handling several customer requests at once.
James Noe
I wanted to move into a more structured office environment and needed experience beyond the basic clerical work I'd done previously. The assignment I received included maintaining records, organizing documents, responding to emails, and helping with scheduling. Those responsibilities gave me more practical office experience than I had before. It also helped me figure out which administrative tasks I enjoy most.
Peggy Kinsey
I needed a customer service job that would give me experience in a professional office environment. Greene Resources helped me find an assignment where I handled customer inquiries, updated account information, and followed up on requests. The position wasn't exactly what I had done before, but the responsibilities were explained clearly enough for me to decide it was a good fit. I've since become more confident handling several customer requests at once.
James Noe
I wanted to move into a more structured office environment and needed experience beyond the basic clerical work I'd done previously. The assignment I received included maintaining records, organizing documents, responding to emails, and helping with scheduling. Those responsibilities gave me more practical office experience than I had before. It also helped me figure out which administrative tasks I enjoy most.
Peggy Kinsey
I needed a customer service job that would give me experience in a professional office environment. Greene Resources helped me find an assignment where I handled customer inquiries, updated account information, and followed up on requests. The position wasn't exactly what I had done before, but the responsibilities were explained clearly enough for me to decide it was a good fit. I've since become more confident handling several customer requests at once.
James Noe
I wanted to move into a more structured office environment and needed experience beyond the basic clerical work I'd done previously. The assignment I received included maintaining records, organizing documents, responding to emails, and helping with scheduling. Those responsibilities gave me more practical office experience than I had before. It also helped me figure out which administrative tasks I enjoy most.
Peggy Kinsey
I needed a customer service job that would give me experience in a professional office environment. Greene Resources helped me find an assignment where I handled customer inquiries, updated account information, and followed up on requests. The position wasn't exactly what I had done before, but the responsibilities were explained clearly enough for me to decide it was a good fit. I've since become more confident handling several customer requests at once.
James Noe
I wanted to move into a more structured office environment and needed experience beyond the basic clerical work I'd done previously. The assignment I received included maintaining records, organizing documents, responding to emails, and helping with scheduling. Those responsibilities gave me more practical office experience than I had before. It also helped me figure out which administrative tasks I enjoy most.
Peggy Kinsey
I needed a customer service job that would give me experience in a professional office environment. Greene Resources helped me find an assignment where I handled customer inquiries, updated account information, and followed up on requests. The position wasn't exactly what I had done before, but the responsibilities were explained clearly enough for me to decide it was a good fit. I've since become more confident handling several customer requests at once.
James Noe
I wanted to move into a more structured office environment and needed experience beyond the basic clerical work I'd done previously. The assignment I received included maintaining records, organizing documents, responding to emails, and helping with scheduling. Those responsibilities gave me more practical office experience than I had before. It also helped me figure out which administrative tasks I enjoy most.
Peggy Kinsey
How It Works
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Step 1 — Understand Your Program Needs
We align on roles, schedules, and call volume
Step 2 — Deploy Ready-to-Work Agents
We match and place vetted, reliable talent
Step 3 — Manage & Support
We ensure attendance, coverage, and performance
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Ready to Strengthen Your Workforce?
Let’s build a staffing solution that keeps your phones answered and your service levels on target.